Retailers

Recruitment

Let us help you find the right person to fill your vacancy; we have a large data base of people, (many who have received retail specific training) waiting to fill your vacancies.

Pre employment training

If you need to recruit several staff at once, our colleagues at Brockenhurst College can provide pre employment training for your business. Candidates attend a retail specific training programme where they will learn valuable skills to help them succeed in a career in the retail sector and you will receive a group of trained people to interview for your posts.

 

Skills Analysis

We can identify skills gaps within your team and provide the right training to support all staff to a level of excellence, no matter what stage they are in their career.

Mystery Shopper Service

Do your customers always receive the customer experience you would expect them to? We can help you find out with our impartial mystery shopper service; this service is a great way to see your business through the eyes of your customer and ensure you are creating the right impression every time.

 

Staff Training

It has been proven that allowing staff to train and develop has many benefits to not only the individual but the business as a whole, staff training can help retention, motivation and efficiency. We offer a wide range of training including:

  • Apprenticeships
  • Advanced Apprenticeships

(Available in a variety of subjects to meet the needs of the business, funding available)

 Essential courses - The Retail Skills Shop Southampton is able to offer a comprehensive range of training solutions to help retail businesses meet current legislation requirements including:

  •  Health and Safety
  • Responsible Alcohol Retailing
  • Underage Sales Prevention
  • Restricted Products
  • Sale of Goods Act
  • Accident Reporting and Investigation
  • Control of Substances Hazardous to Health (COSHH)
  • Manual Handling
  • Work Related Stress Management
  • Understanding and Preventing Violence and Aggression

Bespoke Courses

If there is another course you feel would benefit your team that we don’t currently offer, let us know. We can design and deliver courses to meet your individual business needs using the wide variety of retail expertise within our team

 

For more information on any of these services please contact

Emma Barrett on 07971 853678 or email ebarrett@brock.ac.uk