Westquay Shopping Centre offers a range of job opportunities in hospitality and customer service.

The service provides advice and free training (subject to criteria) covering food hygiene, customer service and key skills.

The scheme aims to help those who are 16+ and unemployed or who have recently been made redundant to secure a job.


Launch your career in Retail

You can find your ideal retail employment opportunity with our QuickStart Employment Services (QES) organisation that has joined forces with Westquay Works to help businesses fill a range of job vacancies.

As a candidate you will enter a training programme that equips you with everything a prospective employer wants in a new recruit. You will also be kept up-to-date with the lastest employment opportunities.

If successful, you will have a strong chance of gaining secure, ongoing employment that offers progression opportunities.

Retail workers in Toy store

What training options are there?

There are two types of courses available and you can complete both training courses or choose between them. Each one runs over five days between 9:30pm-2:30pm at Basepoint Business Centre in Southampton

Transferable skills training

This opportunity is designed to develop skills you will need for all retail jobs.

You will:

  • Develop your knowledge of customer service, gain confidence for teamworking, and build excellent communication skills.
  • Gain nationally recognised qualifications in Food Safety in Catering and Health & Safety in the Workplace.

Retail training

This opportunity is designed to develop your knowledge of the retail industry and give you a City and Guilds Level 1 Award in Retail Knowledge qualification.

You will:

  • Gain a detailed understanding of retail.
  • Examine customer service functions.
  • Understand the retail selling process.
  • Learn about stock control, handling and replenishment.

Recruitment Services

Westquay Works also offers a free service that supports you in your retail recruitment operations.

The service:

  • Advertises your vacancies to a pool of local job hunters who have completed industry-specific training.
  • Provides bespoke pre-employment training packages to give candidates the skills and knowledge essential to your business.

In addition, there is the provision for training in ongoing workforce development.

'Find Job' button

Sounds great, what should I do next?

Contact us:

023 8068 2571

Or use the form below, or speak to your JCP advisor.

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