Health & Social Care (Adults) for England (QCF) Level 3 Diploma

Adult Skills & Training

Date (from)


Awarding body


Please contact us for next available date

City & Guilds


Course introduction

This is for people employed in delivering adult social care to individuals and covers the following health and social care sectors:

• The National Health Service
• Private Providers – Residential and Domiciliary
• Local Authorities
• Voluntary Organisations

The Care Quality Commission's Essential Standards of Quality and Safety state that:

“Staff should be able to take part in learning and development so that they can carry out their role effectively.”

The framework contributes towards developing a social care sector with a skilled, flexible and effective workforce whilst maintaining high quality and safe care for those that use the service.
Through completion of this apprenticeship, you will gain broad-base training in your chosen occupational area.
A good knowledge platform across the sectors enables staff to move between them, by using the appropriate award for continuing professional development and by obtaining qualifications or unit credits relevant to their role.

This award is designed for staff that deliver physical, emotional or enabling care to individuals working in adult health or social care in the private, public or voluntary sectors. You should be working with individuals and undertaking care planning, reviewing and carrying out risk assessment supporting individuals and staff to work in a person centred way.  Working with multidisciplinary teams, how to make referrals and providing support to other staff members.

This Diploma is a QCF Level 3 comprising of nine mandatory and a number of optional units.  The qualification is both knowledge and competence based. You will produce a portfolio of evidence to meet performance criteria and demonstrate knowledge in your chosen area.

You will need to achieve a minimum of 58 credits (QCF Framework) to gain the full Diploma.

You will study:

• Promoting Communication
• Equality and Inclusion
• Personal Development
• Principles of Safeguarding and Protection
• Supporting Health and Safety
• Duty of Care
• The Role of the Health and Social Care Worker
• Promote Person Centered Approaches
• Handling Information

You will follow an individual pathway and study optional units, which are specific to the area you work within and must reflect your role and responsibilities. The three pathways are Generic, Dementia or Learning Disabilities.

Course structure

Yoy will be allocated a fully qualified assessor who will come out to the workplace or a suitable agreed environment to carry out one-to-one tutorials and observations.  During these sessions the assessor will support you to:

• Understand the portfolio and layout.
• Open and agree how individual units will be met through assessment planning.
• Carry out observation and practical competence assessments.
• You will receive support and guidance throughout the qualification.
• You will receive feedback on work produced and support to reference your evidence into your portfolio.
• We will be flexible and fit in with the needs of your business and job requirements.
• Your work will be sampled on an ongoing basis by a qualified internal verifier. The external verifier from City & Guilds might also request to see you or your portfolio on one of the annual visits to the centre.

Minimum entry requirements

Subject to current job role.

Information & support

Experienced and competent staff at our adult learning centres can help you decide on your course and progression options.

Practical help and advice is also provided to assist students with any kind of disability or individual need, including people for whom English is not their first language. Please let our staff know if you need any additional support or reasonable adjustments – we will do all we can to help. We can also tailor learning materials to suit particular needs or make a referral to the skills development team at Brockenhurst College.

Course fees & Duration

Training FREE for learners who are 19-23 or below on date of enrolment for the Diploma or Apprenticeship at Level 2 or 3.  Also FREE for learners 24+ at date of enrolment for Diploma Level 2 or Apprenticeship at all levels.

Eligibility rules apply to all qualification.

24+ Advanced Learner Loans available.

What can I do with this qualification?

On completion of this programme you can progress to:

• Level 5 Diploma in Leadership in Health and Social Care if your job role is sufficient to warrant the extra responsibility of management.
• Apply to undertake nurse training or a number of other related health and social care professions.

There are a number of courses available from Brockenhurst College, please see the adult directory on our web page or contact Dawn Yau to discuss other opportunities within the health and social care sector.

Once you have completed your apprenticeship you might like to extend your CPD by undertaking 30-week distant learning courses in:

• Level 2 Certificate in The Safe Handling of Medication
• Level 2 Certificate in Mental Health Awareness
• Level 2 Certificate in Principles of Dementia
• Level 2 Certificate in Equality & Diversity
• Level 2 Certificate in End of Life Care
• Level 2 Certificate in Diabetes Awareness
• Level 2 Certificate in Infection Control

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