Information, Advice or Guidance Level 2 Certificate – Online/Distance Learning

Adult Skills & Training

Date (from)



Please contact us to register your interest for the next available start date.


Course introduction

You can improve your communication techniques while learning about important legal restrictions on information by engaging with this learning opportunity.

You will achieve a nationally-recognised qualification, pick up important knowledge and skills, and further your personal and professional development.

You will also gather evidence of your competence and learn at a time that suits you without needing to attend college.

Course structure

You will study the following units:

  • Information, advice or guidance in practice
  • Developing interaction skills for information, advice or guidance

Information & support

Offering clear and accurate information, advice or guidance, and knowing what can be shared legally and professionally, can greatly improve outcomes for a business.

There are some fundamental rules for successful information sharing, and ensuring staff are aware of these is one of the main keys to good practice.

Course fees & Duration

This course is fully funded for those who are 19+ and a UK/EU resident. 

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