Information, Advice or Guidance Level 2 Certificate – Online/Distance Learning

Adult Skills & Training

Date (from)



E-Learning - 24th September 2022


Course introduction

You can improve your communication techniques while learning about important legal restrictions on information by engaging with this learning opportunity.

You will achieve a nationally-recognised qualification, pick up important knowledge and skills, and further your personal and professional development.

You will also gather evidence of your competence and learn at a time that suits you without needing to attend college.

Course structure

You will study the following units:

  • Information, advice or guidance in practice
  • Developing interaction skills for information, advice or guidance

Information & support

Offering clear and accurate information, advice or guidance, and knowing what can be shared legally and professionally, can greatly improve outcomes for a business.

There are some fundamental rules for successful information sharing, and ensuring staff are aware of these is one of the main keys to good practice.

Course fees & Duration

This course is fully funded for those who are 19+ and a UK/EU resident. 

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