Intermediate Certificate in Hospitality Services including Technical Certificate

Intermediate Certificate in Hospitality Services including Technical Certificate

Apprentice Location: Workplace
Type: Part Time
Awarding Body:
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Course Details

Who is the course for?

The course is for anyone who is employed in the Hospitality Industry who wishes to gain a professional qualification. The course covers all aspects of Health and Hygiene, Safety, communication with others and a wide variety of craft units in Reception, Housekeeping, kitchen, restaurant and bar work.

The course covers:

  • NVQ Level 2 in Hospitality Services, achieving a minimum of 37 credits for the full qualification
  • Functional Skills Maths Level 1
  • Functional Skills English Level 1
  • Technical Certificates (online tests)

The 4 components above need to be completed to obtain the full Apprenticeship qualification. The NVQ Level 2 Hospitality Services logbook is made up of units each with a credit value.  37 credits need to be achieved for the full Diploma qualification.

The Mandatory units consist of: (All to be completed 17 credits)

101  Maintain a safe, hygienic and secure working environment
104  Contribute to effective teamwork
201  Give customers a positive impression of yourself and your organisation
203 or 204 Maintain food safety when storing, preparing and cooking/serving food
666  Employment rights and responsibilities in the hospitality sector

Optional units A: (Minimum 20 credits)

You must complete the remaining credits from  the following categories depending on your job role.  There is a large range of optional units within these catagories so that you can choose from many of the areas that may be worked in during your taining time: e.g. restaurant food service, houskeeping, reception , food preparation and cooking.

  • Reception units
  • Housekeeping units
  • Food and Beverage units
  • Professional Cookery units

Course Structure & Teaching Methods

  • Learning materials are specifically designed for you to work through on your own and with the help of a tutor/assessor, who will help you with your studies and give feedback.
  • A qualified assessor will visit you at work weekly for between 60-90 minutes.
  • We will be flexible and fit in with the needs of your business and job requirements.
  • Your work will be sampled on an ongoing basis by a qualified verifier.

Information & Support

This will be discussed at the enrolment and induction process. Please let our staff know if you need any additional support or reasonable adjustments - we will do all we can to help.

Our experienced and competent staff can also tailor learning materials to suit particular needs; and can help you decide on your course and progression options.

You must expect to devote time each week to private study and homework.

Progression Opportunities

After completing the Level 2 course you can progress to the Level 3 Hospitality Supervision & Leadership course if your role is sufficient to warrant the extra responsibility of the supervisory level.

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