Operations/Departmental Manager Apprenticeship Level 5


Date (from)



Work Based - Please contact us for next available date



You can gain a broad understanding of the key management and leadership theory that underpins and supports growth and performance thanks to this apprenticeship opportunity.

You will also develop a range of essential management skills in strategic planning, strategic change and business process design, along with core leadership and management abilities like inspiring colleagues.

Typically you will already be employed as an operations manager, regional manager, divisional manager, department manager or other specialist manager.

Why choose Brock for Operations/Departmental Manager Apprenticeship Level 5?

At Brockenhurst College we have over 30 years of experience in delivering high-quality apprenticeships.

We are passionate about providing students with the best learning environment, including access to industry-standard facilities and resources, plus teachers with relevant industry experience.

As a learner, you will also have access to the College’s additional support for apprentices.

Teaching & learning

You will learn through practical workshops, portfolio building, observations, professional discussions, performance reviews and detailed feedback.

Importantly, the programme will integrate the knowledge, skills and behaviour components that are fundamental to your role.

It will also ensure you are sufficiently prepared to undertake the End Point Assessment (EPA).

Towards the end of the programme you will undertake a synoptic work-based project, which will bring together different elements of your learning.

This will demonstrate your accumulated knowledge and understanding of management and its application in your organisation.

The subject matter of the project will be agreed between the you, your employer and the college, and must be of benefit to your employer organisation.

Training structure

As a learner you will develop the knowledge and skills to perform the following tasks:

As a learner you will develop the knowledge and skills to perform the following tasks:

  • Contribute to the development of a strategic plan.
  • Manage strategic change.
  • Develop and implement an operational plan.
  • Manage a project.
  • Manage business risk.
  • Lead the development of a continuous improvement strategy.

Minimum entry requirements

  • GCSE Maths and English at grade 4 or above. 
  • You must be employed for a minimum of 30 hours per week. 
  • Functional Skills Maths and English will be included in your programme if you have not achieved at least GCSE grade 4. 

How will I be assessed?

Your knowledge, skills and behaviours as set out in the programme standard will be assessed during the EPA.

The EPA comprises a range of assessment methods to build in rigour and ensure all components of the programme standard have been fully tested and met.

These methods consist of a knowledge test, a structured competency-based interview, an assessment of portfolio of evidence, and a presentation on work-based project followed by a Q&A session.

Information & support

You will need a computer and internet access to follow your programme and be able to access the appropriate learning resources.

What can I do with this Apprenticeship?

You can progress onto a range of other qualifications, including:

  • ILM Level 6 Award in Management
  • Chartered Manager Degree Apprenticeship (England only)
  • Management related degree course
  • ILM Level 7 Qualifications in Leadership and Management

Other apprenticeships of interest

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